Alicia Brandt
Sep 10 12:07What they asked
The place on Forest Hill is offering six weeks free. Can you match that, or at least waive the admin fee if I sign this week?
What the assistant said back
I am not able to negotiate rent, concessions, or fees. That is a decision for the leasing manager, so I am passing this to a person on the leasing team with everything you have told me. Someone will get back to you today. Your tour today at 3:30 stays on the calendar either way.
Concession and fee waiver requests are outside the agent's authority.
Who they are
Relocating from Chesterfield for a job at the medical center. Works hybrid, needs a spot for a desk. Has a 55 pound labrador mix named Ruby. Asked whether the top floor homes get hot in August.
The whole conversation
- Alicia Brandt
Hi, is the two bedroom on your site still available for early next month? I have a 55 lb lab mix.
- Assistant
It is. Unit 318 is a two bedroom, two bath at 1,065 square feet, available October 2 at $1,875 on a 12 month lease...
- Alicia Brandt
Today at 3:30 works.
- Alicia Brandt
The place on Forest Hill is offering six weeks free. Can you match that, or at least waive the admin fee if I sign this week?
- Assistant
I am not able to negotiate rent, concessions, or fees. That is a decision for the leasing manager...
Close this out
Write what you decided. This is what a regional manager reads later, and it is how the assistant learns which handoffs were worth making.