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10Open10Past target0Emergency4Same day2Unassigned
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WO-4243

Bedroom outlet loose

Non urgentAssigned598h past target
Unit 610, Building 6ElectricalOpened Sep 8 23:16240h target, due Sep 18 23:16

What the resident reported

Plug falls out of the wall outlet.

How this was classified

Routine classification from the intake conversation.

  • Single fixture
  • No safety factor reported

History

3 entries, append only
  1. Sep 8
    23:16
    +0m
    ResidentSubmitted
    Request submitted from the resident portal

    Plug falls out of the wall outlet.

  2. 23:19
    +4m
    AgentIntake agentPriority
    Priority set to non urgent
    Non urgent

    Routine classification from the intake conversation.

  3. Sep 9
    20:00
    +21h
    AgentIntake agentAssigned
    Assigned to Dwayne Foster
    Dwayne Foster

    Skill match on electrical with the lightest queue at the time.

Assigned technician

Dwayne Foster
(804) 555-0171 · Noon to 9pm, on call rotation

Skill match on electrical with the lightest queue at the time.

Technician

Nothing is recorded against this ticket until the technician is on site.

Access and home

Permission to enter
Granted
Home
1 bedroom, 721 sq ft, The Aster