WO-4534Unit 23132d
Air conditioning blowing warm
Past target 32dSame dayTriagedHeating and coolingUnassigned
Last touched by Intake agent, 32d ago
WO-4406Unit 32835d
Thermostat screen blank
Past target 34dSame dayAssignedHeating and coolingDwayne Foster
Last touched by Intake agent, 35d ago
WO-4501Unit 409ES36d
Leak under the kitchen sink
Past target 35dSame dayAssignedPlumbingRosa Iglesias
Last touched by Intake agent, 36d ago
WO-4495Unit 11839d
Brown stain spreading on the bedroom ceiling
Past target 38dSame dayIn progressPlumbingRosa Iglesias
Last touched by Priya Raman, 34d ago
WO-4511Unit 31535d
Dishwasher not draining
Past target 32dScheduledAssignedApplianceMarcus Ahn
Last touched by Intake agent, 35d ago
WO-4507Unit 12741d
Front door lock sticking
Past target 38dScheduledAwaiting partsDoors and locksTerrence Bly
Last touched by Terrence Bly, 41d ago
WO-4488Unit 23144d
Toilet running constantly
Past target 41dScheduledReopenedPlumbingRosa Iglesias
Last touched by Nadine Prosser, 41d ago
WO-4381Unit 60335d
Caulk failing around the tub
Past target 25dNon urgentAssignedGeneralTerrence Bly
Last touched by Intake agent, 34d ago
WO-4243Unit 61035d
Bedroom outlet loose
Past target 25dNon urgentAssignedElectricalDwayne Foster
Last touched by Intake agent, 34d ago
WO-4522Unit 10245d
Patio light out
Past target 35dNon urgentNewElectricalUnassigned
Last touched by Intake agent, 45d ago
Back to the queueWO-4381
Caulk failing around the tub
Non urgentAssigned589h past targetUnit 603, Building 6GeneralOpened Sep 9 07:59240h target, due Sep 19 07:59
What the resident reported
How this was classified
Routine classification from the intake conversation.
- Single fixture
- No safety factor reported
History
3 entries, append onlySep 9
ResidentSubmitted
Request submitted from the resident portal
Gap along the tub edge.
AgentIntake agentPriority
Priority set to non urgent
Non urgent
Routine classification from the intake conversation.
AgentIntake agentAssigned
Assigned to Terrence Bly
Terrence Bly
Skill match on general with the lightest queue at the time.
Assigned technician
Terrence Bly
(804) 555-0193 · 8am to 5pm
Skill match on general with the lightest queue at the time.
Technician
Nothing is recorded against this ticket until the technician is on site.
Access and home
Permission to enter
Resident asks to be home
Home
1 bedroom, 692 sq ft, The Aster