Maintenance board

10Open10Past target0Emergency4Same day2Unassigned
Back to the queue
WO-4522

Patio light out

Non urgentNew846h past target
Unit 102, Building 1Doug Hartnett, (804) 555-0211ElectricalOpened Aug 29 15:25240h target, due Sep 8 15:25

What the resident reported

Exterior patio light has not worked since the storm.

How this was classified

Cosmetic and exterior. No safety or habitability factor.

  • Exterior fixture
  • Interior lighting unaffected

History

4 entries, append only
  1. Aug 29
    15:25
    +0m
    ResidentDoug HartnettSubmitted
    Request submitted from the resident portal

    Exterior patio light has not worked since the storm.

  2. 15:28
    +4m
    AgentIntake agentPriority
    Priority set to non urgent
    Non urgent

    Cosmetic and exterior. No safety or habitability factor.

  3. Sep 8 15:25Target missedPast the 240 hour target for non urgentNo completion recorded before the target.
  4. 15:25
    +10d
    SystemSystemNote
    No actor has touched this ticket since intake

    Triaged by the agent, never assigned by a coordinator.

Assignment

Queue ranking
Dwayne Fosterproposed

Dwayne Foster holds electrical as a primary skill, is carrying 2 open jobs, and covers building 1.

  • electrical primary skill
  • 2 open jobs
  • covers building 1
  • on call tonight
Also considered
  • Marcus Ahn, has no electrical skill on file and is carrying 1 open job
  • Terrence Bly, has no electrical skill on file and is carrying 2 open jobs

Access and home

Permission to enter
Resident asks to be home
Home
1 bedroom, 690 sq ft, The Aster
Household
1 on the lease
Language
English